Privacy Policy

1. Information We Collect

• Account data: full name, email address, profile photo, password (securely hashed), biography, and location information.
• Educational and professional data: subject areas, class levels, teaching experience, qualifications, rates, availability, and uploaded curriculum materials.
• Verification data: documents and information submitted to verify teacher identities and qualifications.
• Interaction data: messages, reviews, ratings, customer support communications, and contact form submissions.
• Technical data: IP address, browser information, device information, session information, cookies, and usage analytics.
• Payment information processed by trusted third-party payment providers.

2. Google Sign-In & Google API Data

If you sign up or log in using Google Sign-In, we may receive your name, email address, profile picture, and Google unique user ID from your Google account.

This information is used solely to create and manage your account, authenticate your login, and personalize your experience on ClassDiaspora. We do not access or store your Google password.

ClassDiaspora's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

We do not sell Google user data, use it for advertising purposes, or share it with third parties except as necessary to provide our services.

ClassDiaspora does not use data obtained from Google Workspace APIs to develop, improve, or train generalized artificial intelligence (AI) or machine learning (ML) models.

3. How We Use Your Information

• Create and manage user accounts.
• Connect teachers, parents, and learners.
• Facilitate communication and messaging.
• Verify teacher identities and credentials.
• Provide customer support.
• Process payments and transactions.
• Improve our services and user experience.
• Prevent fraud and maintain platform security.
• Comply with legal and regulatory obligations.
• Develop and improve search, recommendations, and future AI-powered matching systems.

4. Legal Basis for Processing

Where applicable, we process personal information based on:

• Your consent.
• The performance of a contract with you.
• Compliance with legal obligations.
• Our legitimate interests in operating, improving, and securing the platform.

5. Public Profile Information

Certain information that teachers choose to publish may be visible to other users and visitors of the platform.

• Name and profile photo.
• Biography and teaching experience.
• Subjects taught and qualifications.
• Rates and availability.
• Verification status.
• Ratings and reviews.

6. Messaging, Reviews & User Content

Messages exchanged through the platform may be stored to facilitate communication, improve platform functionality, investigate abuse, resolve disputes, and comply with legal obligations.

Reviews and ratings submitted by users may be publicly displayed on teacher profiles and may remain visible after an engagement has ended.

7. Teacher Verification Information

To maintain trust and safety, ClassDiaspora may collect and verify information provided by teachers, including professional qualifications, educational credentials, teaching experience, and identity documents where necessary.

8. Cookies & Similar Technologies

We use cookies and similar technologies to keep users signed in, maintain platform functionality, remember preferences, improve security, and analyze platform performance. Additional information can be found in our Cookie Policy.

9. Sharing of Information

We do not sell, rent, or trade personal information.

We may share information with trusted service providers, payment processors, hosting providers, analytics providers, and government authorities where required by law.

Information may also be disclosed when necessary to protect users, prevent fraud, enforce our Terms of Service, and protect the rights and security of ClassDiaspora.

10. International Data Transfers

Because ClassDiaspora serves users globally, your information may be processed or stored outside Nigeria by trusted service providers that maintain appropriate security safeguards.

11. Data Retention

We retain personal information for the duration of your active account and for a period of 12 months following account deactivation or deletion, after which data is permanently deleted or anonymised. Certain data may be retained longer where required by law or to resolve disputes.

12. Storage & Protection

We implement appropriate technical and organizational measures to protect personal information, including:

• HTTPS and SSL encryption.
• Secure password hashing.
• Restricted personnel access.
• Access controls and monitoring.
• Secure servers and backups.

However, no method of electronic storage or transmission can be guaranteed to be completely secure.

13. Data Breach Response

In the event of a data breach likely to affect your rights or freedoms, we will investigate promptly and notify affected users within 72 hours of becoming aware of the breach, where feasible. We will also notify the Nigeria Data Protection Commission (NDPC) as required under the Nigeria Data Protection Act 2023.

14. Your Rights & Data Deletion

• Access your personal information.
• Correct inaccurate information.
• Update your profile information.
• Request deletion of your information.
• Withdraw consent.
• Object to certain processing activities.
• Request a copy of your information.
• You may edit your profile at any time.
• You may delete your account from your dashboard.
• You may request permanent deletion by emailing: [email protected]

15. Children's Privacy

ClassDiaspora is designed primarily for educators, parents, and adult users. We do not knowingly collect personal information from children under the age of 13 without appropriate parental consent.

Where educational services involve minors, parents, guardians, or educational institutions are responsible for ensuring that appropriate consent has been obtained before providing a child's personal information.

16. Future Educational Features

As ClassDiaspora introduces additional features such as class recordings, assignments, scheduling, booking systems, and learning management tools, users may be provided with additional privacy notices or consent mechanisms where required.

17. Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in our services, legal requirements, security improvements, and platform enhancements. Updates will be posted on this page.

18. Contact Information

If you have questions about this Privacy Policy, please contact:

ClassDiaspora
ClassD NG Limited (RC 9016136)
Email: [email protected]
Country of Operation: Nigeria

18a. Data Protection Officer

ClassDiaspora has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and the Nigeria Data Protection Act 2023.
Name: Charles Iloka
Role: Data Protection Officer / CEO
Email: [email protected]
If you believe your data protection rights have been violated and we have not resolved your complaint satisfactorily, you have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) at ndpc.gov.ng or by emailing [email protected].